6.3/10: a capable, cheap multilingual transcriber let down by a genuinely alarming billing pattern.
Notta is a Tokyo-based AI meeting notetaker that transcribes and summarizes audio/video in 58 languages, syncs to your CRM and calendar, and turns conversations into AI-generated summaries, action items, and even slide decks via its "Notta Brain" layer. Product reviews on G2 are largely positive (4.4/5 across 234 reviews), but Trustpilot tells a very different story: 88% of 164 reviews are one-star, mostly about being charged a full year's fee after a short trial with refunds hard to get.
Create a Notta account for web/mobile/desktop access; the Free plan includes 200 transcription minutes/month and up to 5 file uploads/month, capped at 5 hours per recording.
Notta joins Zoom/Teams/Google Meet/Webex as a bot (or records bot-free via the beta desktop app), or transcribes an uploaded/URL-linked audio or video file.
Speech is transcribed with speaker identification and timestamps; bilingual transcription and real-time translation are available as paid add-ons.
Notta Brain turns the transcript into an AI summary, action items, or an infographic/slide deck, exportable as TXT/DOCX/PDF or synced to a connected CRM, Slack, or Notion workspace.
EDITORIAL NOTEHeld at tier 3 (use with caution) despite decent product-quality signals on G2 — an editorial override driven by a severe, currently-flagged Trustpilot billing/refund complaint pattern (88% one-star of 164 reviews, guideline-breach warning). Read the trial terms closely and set a cancellation reminder before any trial converts.
AI synthesis of external reviews · not on bestaiq
Synthesized from 7 external reviews · 2 affiliate-biased sources down-weighted. Independent signal (Trustpilot / Reddit / verified aggregators) weighted higher than commission-carrying review sites.
Yes — the Free plan needs no credit card and includes 200 transcription minutes/month, up to 5 file uploads, and 10 AI summaries/month, capped at 5 hours per recording.
Pro is $13.99/month billed monthly, or $8.17/month ($97.99/year total) billed annually, with 1,800 transcription minutes/month.
The Free plan itself requires no card, but paid-plan trials have generated a large volume of Trustpilot complaints about being auto-billed the full annual fee after a short (reported 3-day) trial with difficult refunds — read the trial terms carefully before starting one.
Notta markets a 98.86% accuracy figure; independent reviewers report solid results on clear, single-speaker English audio, but accuracy drops with background noise, accents, overlapping speakers, and non-English/non-Japanese languages [VERIFY].
58 languages for transcription, per Notta's official pricing page.
Yes — Business and higher plans include native CRM sync with Salesforce, HubSpot, Pipedrive, Zoho CRM, and Zendesk Sell, plus Slack, Notion, and Zapier.
Notta's transcription engine and AI-summary layer earn genuine praise on G2, but the scale and severity of Trustpilot's billing/refund complaints (88% one-star, guidelines-breach warning) make it a buy only for users who will watch their trial and billing dates closely.